The Relationship between Job Satisfaction and Burnout in Healthcare Professionals: Meta-Analysis

Yıl 2024, Cilt: 18 Sayı: 2, 162 – 170, 28.05.2024

Hatice Mutlu , Okan Anil Aydin

https://doi.org/10.21763/tjfmpc.1382695

Öz

Aim: The study aims to gather under a single roof a meta-analysis of the relationship between job satisfaction and burnout in healthcare workers, carried out in OECD countries, and to obtain a general result.
Method: Unlike similar methodologies employed in assessing the correlation between job satisfaction and job performance in international literature, the study employed the meta-analysis technique in its methodology. For this aim, the literature was systematically reviewed, and 35 specific studies meeting the established criteria were included. The initial step involved uploading these studies into the Comprehensive Meta-Analysis V3 program and subsequently coding them for analysis. Before commencing the study analysis, the decision was made regarding the model for the effect size calculation, with preference given to the random effects model. Following this, the analysis encompassed effect size determination, examination of publication bias, and execution of subgroup analyses.
Results: Considering the prominent findings of the study, a negative and significant relationship was found between job satisfaction and burnout. The individual studies included in the study do not have publication bias. There exists a statistically significant difference among countries concerning the correlation between job satisfaction and burnout.
Conclusion: The structure and functioning of countries’ health systems are unique and different. The effects of this situation are also reflected in the findings of the study. To increase the satisfaction of healthcare professionals, human resources strategies specific to the dynamics of each country should be determined and implemented, and the results should be monitored.

Anahtar Kelimeler

Job satisfaction, Burnout, OECD, Meta-Analysis

Kaynakça

• 1. World Health Organization. Burn-out an “occupational phenomenon”: International Classification of Diseases. 2019. Available from: https://www.who.int/news/item/28-05-2019-burn-out-an-occupational-phenomenon-international-classification-of-diseases. Access Date: 20.09.2023
• 2. Aziri B. Job satisfaction: A literature review. Management Research and Practice 2011;3(4):77-86.
• 3. Tsigilis N, Koustelios A, Togia A. Multivariate relationship and discriminant validity between job satisfaction and burnout. Journal of Managerial Psychology 2004;19(7):666-75.
• 4. International Labour Organization. Decent working time for nursing personnel: Critical for worker well-being and quality care. Available from: https://www.ilo.org/sector/Resources/publications/WCMS_655277/lang–en/index.htm. Accessed: October 3, 2022.
• 5. Raudenská J, Steinerová V, Javůrková A, Urits I, Kaye AD, Viswanath O, et al. Occupational burnout syndrome and post-traumatic stress among healthcare professionals during the novel coronavirus disease 2019 (COVID-19) pandemic. Best Practice & Research Clinical Anaesthesiology 2020;34(3):553-60.
• 6. Sarabi RE, Javanmard R, Shahrbabaki PM. Study of burnout syndrome, job satisfaction and related factors among health care workers in rural areas of Southeastern Iran. AIMS Public Health 2020;7(1):158-68.
• 7. World Health Organization. Migration of Health Workers: WHO Code of Practice and the Global Economic Crisis. Available from: https://www.who.int/publications/i/item/9789241507141. Accessed: December 13, 2022.
• 8. World Health Organization. WHO global code of practice on the international recruitment of health personnel. Geneva: World Health Organization; 2010. Available from: http://www.who.int/hrh/migration/code/practice/en/. Accessed: October 3, 2022.
• 9. Khamlub S, Harun-Or-Rashid M, Sarker MAB, Hirosawa T, Outavong P, Sakamoto J. Job satisfaction of health-care workers at health centers in Vientiane Capital and Bolikhamsai Province, Lao PDR. Nagoya Journal of Medical Science 2013;75(3-4):233-41.
• 10. Haas JS, Cook EF, Puopolo AL, Burstin HR, Cleary PD, Brennan TA. Is the professional satisfaction of general internists associated with patient satisfaction?. Journal of General Internal Medicine 2000;15:122-28.
• 11. Buciuniene I, Blazeviciene A, Bliudziute E. Health care reform and job satisfaction of primary health care physicians in Lithuania. BMC Family Practice 2005;6(1):1-6.
• 12. Friedberg MW, Chen PG, Van Busum KR, et al. Factors Affecting Physician Professional Satisfaction and Their Implications for Patient Care, Health Systems, and Health Policy. Rand Health Quarterly 2014;3(4):1.
• 13. Batı S, Küçükkendirci H, Gök T, Güler YR. Determining of Job Satisfaction Level at Health Personnel. Sağlıkta Performans ve Kalite Dergisi 2017;13(1):37-66.
• 14. Ribeiro RBN, Assunção AÁ, de Araújo TM. Factors associated with job satisfaction among public-sector physicians in Belo Horizonte, Brazil. International Journal of Health Services 2014;44(4):787-804.
• 15. Gu X, Itoh K. A comparative study on healthcare employee satisfaction between Japan and China. The International Journal of Health Planning and Management 2020;35(1):171-84.
• 16. Kinzl JF, Knotzer H, Traweger C, Lederer W, Heidegger T, Benzer A. Influence of working conditions on job satisfaction in anaesthetists. British Journal of Anaesthesia 2005;94(2):211-15.
• 17. Moher D, Liberati A, Tetzlaff J, Altman DG. Preferred reporting items for systematic reviews and meta-analyses: The PRISMA statement. Annals of Internal Medicine 2009;151(4):264-69.
• 18. Cohen L, Manion L, Morrison K. Research methods in education (8th Edition). Abingdon, Oxon; 2018, 532-533.
• 19. Dinçer S. Eğitim bilimlerinde uygulamalı meta-analiz (2. Baskı). Pegem Akademik Yayıncılık; 2014, 122.
• 20. Çimen M, Şahin B, Akbolat M, Işık O. A Study on Burnout and Job Satisfaction of Personnel Working in a Special Care Center. Acıbadem Üniversitesi Sağlık Bilimleri Dergisi 2012;3(1):21-31.
• 21. Meyer RM, Li A, Klaristenfeld J, Gold JI. Pediatric novice nurses: examining compassion fatigue as a mediator between stress exposure and compassion satisfaction, burnout, and job satisfaction. Journal of Pediatric Nursing 2015;30(1):174-83.
• 22. Rothstein HR, Sutton AJ, Borenstein M. Publication bias in meta-analysis: Prevention, Assessment and Adjustments. Wiley Online Library; 2005.
• 23. Heidari S, Parizad N, Goli R, Mam-Qaderi M, Hassanpour A. Job satisfaction and its relationship with burnout among nurses working in COVID-19 wards: A descriptive correlational study. Annals of Medicine and Surgery 2022;82:104591.
• 24. Visser MR, Smets EM, Oort FJ, De Haes HC. Stress, satisfaction and burnout among Dutch medical specialists. CMAJ 2003;168(3):271-75.
• 25. Jamal M, Baba VV. Job stress and burnout among Canadian managers and nurses: an empirical examination. Canadian Journal of Public Health 2000;91:454-58.
• 26. Jang TU, Choi EJ. Relationships between occupational stress, burnout and job satisfaction of physician assistants. Journal of Korean Public Health Nursing 2016;30(1):122-35.
• 27. Oliveira AD, Silva MT, Galvão TF, Lopes LC. The relationship between job satisfaction, burnout syndrome and depressive symptoms: An analysis of professionals in a teaching hospital in Brazil. Medicine 2018;97(49):e13364-e13364.
• 28. Özer Z, Bölüktaş PR. Effect of compassion level on burnout and job satisfaction in health personnel: Geriatric care center example. Sağlık Akademisyenleri Dergisi 2002;9(2):104-12.
• 29. Jennings BM. Work Stress and Burnout among Nurses: Role of the Work Environment and Working Conditions. In Patient Safety and Quality: An Evidence-Based Handbook for Nurses; Hughes, R.G., Ed.; Agency for Healthcare Research and Quality (US): Rockville, MD, USA, April 2008; Chapter 26. Available from: https://www.ncbi.nlm.nih.gov/books/NBK2668/; 11-12. Access Date: 22.09.2023
• 30. Pattnaik T, Rani S, Jitendra M. Work-life balance of health care workers in the new normal: A review of literature. Journal of Medicinal and Chemical Sciences 2022;5(1):42-54.
• 31. Oh YI, Kim H, Kim K. Factors Affecting Korean Physician Job Satisfaction. International Journal of Environmental Research and Public Health 2019;16(15):2714.
• 32. Skinner V, Madison J, Humphries JH. Job satisfaction of Australian nurses and midwives: A descriptive research study. The Australian Journal of Advanced Nursing 2012;29(4):19-27.
• 33. Kundak Z, Taş HÜ, Keleş A, Eğicioğlu H. Job satisfaction and motivation in nursing profession. Kocatepe Medical Journal 2015;16(1):1-10.
• 34. Chang E, Cohen J, Koethe B, Smith K, Bir A. Measuring job satisfaction among healthcare staff in the United States: a confirmatory factor analysis of the Satisfaction of Employees in Health Care (SEHC) survey. International Journal for Quality in Health Care 2017;29(2):262-68.
• 35. Daştan İ, Çetinkaya V. Comparing Health Systems, Health Expenditures and Health Indicators in OECD Countries and Turkey. SGD-Sosyal Güvenlik Dergisi 2015;5(1):104-34.
• 36. Tengilimoğlu D, Sur H, Zekioğlu A. Sağlık Sistemlerine Giriş. In: Tengilimoğlu D, Öztürk Z, (Eds) Karşılaştırmalı Sağlık Sistemleri. 1st edition, Ankara: Nobel Akademik Yayıncılık; 2021, 3-4.

Sağlık Çalışanlarında İş Tatmini ve Tükenmişlik İlişkisi: Meta-Analizi

Yıl 2024, Cilt: 18 Sayı: 2, 162 – 170, 28.05.2024

Hatice Mutlu , Okan Anil Aydin

https://doi.org/10.21763/tjfmpc.1382695

Öz

Amaç: Çalışma, sağlık çalışanlarında iş tatmini ile tükenmişlik arasındaki ilişkinin OECD ülkelerinde gerçekleştirilen meta-analizini tek çatı altında toplayarak genel bir sonuç elde etmeyi amaçlamaktadır.
Yöntem: Uluslararası literatürde yer alan, iş tatmini ile tükenmişlik arasındaki ilişkinin değerlendirilmesinde kullanılan metodolojilerden farklı olarak bu araştırmada meta-analiz tekniği kullanılmıştır. Bu amaçla literatür sistematik olarak taranarak belirlenen kriterleri karşılayan 35 spesifik çalışma araştırmaya dahil edilmiştir. İlk adım, bu çalışmaların kapsamlı Meta-Analiz V3 programına yüklenmesini ve ardından analiz için kodlanmasını içermektedir. Çalışma analizine başlamadan önce, etki büyüklüğü hesaplamasında kullanılacak modele karar verilmiş, ardından rastgele etkiler modeli tercih edilmiştir. Bunu takiben analiz, etki büyüklüğünün belirlenmesini, yayın yanlılığının incelenmesini ve alt grup analizlerinin yapılmasını kapsamaktadır.
Bulgular: İş tatmini ile tükenmişlik arasında negatif ve anlamlı bir ilişki bulunmuştur. Araştırmaya dahil edilen bireysel çalışmalarda yayın yanlılığı bulunmamaktadır. Araştırmanın bir diğer önemli sonucu ise iş tatmini ile tükenmişlik arasındaki ilişki açısından ülkeler arasında istatistiksel olarak anlamlı bir farklılık olmasıdır.
Sonuç: Ülkelerin sağlık sistemlerinin yapısı ve işleyişi kendine özgü ve farklıdır. Bu durumun etkileri çalışmanın bulgularına da yansımaktadır. Sağlık çalışanlarının memnuniyetini artırmak için her ülkenin dinamiklerine özel insan kaynakları stratejileri belirlenerek uygulanmalı ve sonuçları takip edilmelidir.

Anahtar Kelimeler

İş tatmini, Tükenmişlik, OECD, Meta-Analiz

Kaynakça

• 1. World Health Organization. Burn-out an “occupational phenomenon”: International Classification of Diseases. 2019. Available from: https://www.who.int/news/item/28-05-2019-burn-out-an-occupational-phenomenon-international-classification-of-diseases. Access Date: 20.09.2023
• 2. Aziri B. Job satisfaction: A literature review. Management Research and Practice 2011;3(4):77-86.
• 3. Tsigilis N, Koustelios A, Togia A. Multivariate relationship and discriminant validity between job satisfaction and burnout. Journal of Managerial Psychology 2004;19(7):666-75.
• 4. International Labour Organization. Decent working time for nursing personnel: Critical for worker well-being and quality care. Available from: https://www.ilo.org/sector/Resources/publications/WCMS_655277/lang–en/index.htm. Accessed: October 3, 2022.
• 5. Raudenská J, Steinerová V, Javůrková A, Urits I, Kaye AD, Viswanath O, et al. Occupational burnout syndrome and post-traumatic stress among healthcare professionals during the novel coronavirus disease 2019 (COVID-19) pandemic. Best Practice & Research Clinical Anaesthesiology 2020;34(3):553-60.
• 6. Sarabi RE, Javanmard R, Shahrbabaki PM. Study of burnout syndrome, job satisfaction and related factors among health care workers in rural areas of Southeastern Iran. AIMS Public Health 2020;7(1):158-68.
• 7. World Health Organization. Migration of Health Workers: WHO Code of Practice and the Global Economic Crisis. Available from: https://www.who.int/publications/i/item/9789241507141. Accessed: December 13, 2022.
• 8. World Health Organization. WHO global code of practice on the international recruitment of health personnel. Geneva: World Health Organization; 2010. Available from: http://www.who.int/hrh/migration/code/practice/en/. Accessed: October 3, 2022.
• 9. Khamlub S, Harun-Or-Rashid M, Sarker MAB, Hirosawa T, Outavong P, Sakamoto J. Job satisfaction of health-care workers at health centers in Vientiane Capital and Bolikhamsai Province, Lao PDR. Nagoya Journal of Medical Science 2013;75(3-4):233-41.
• 10. Haas JS, Cook EF, Puopolo AL, Burstin HR, Cleary PD, Brennan TA. Is the professional satisfaction of general internists associated with patient satisfaction?. Journal of General Internal Medicine 2000;15:122-28.
• 11. Buciuniene I, Blazeviciene A, Bliudziute E. Health care reform and job satisfaction of primary health care physicians in Lithuania. BMC Family Practice 2005;6(1):1-6.
• 12. Friedberg MW, Chen PG, Van Busum KR, et al. Factors Affecting Physician Professional Satisfaction and Their Implications for Patient Care, Health Systems, and Health Policy. Rand Health Quarterly 2014;3(4):1.
• 13. Batı S, Küçükkendirci H, Gök T, Güler YR. Determining of Job Satisfaction Level at Health Personnel. Sağlıkta Performans ve Kalite Dergisi 2017;13(1):37-66.
• 14. Ribeiro RBN, Assunção AÁ, de Araújo TM. Factors associated with job satisfaction among public-sector physicians in Belo Horizonte, Brazil. International Journal of Health Services 2014;44(4):787-804.
• 15. Gu X, Itoh K. A comparative study on healthcare employee satisfaction between Japan and China. The International Journal of Health Planning and Management 2020;35(1):171-84.
• 16. Kinzl JF, Knotzer H, Traweger C, Lederer W, Heidegger T, Benzer A. Influence of working conditions on job satisfaction in anaesthetists. British Journal of Anaesthesia 2005;94(2):211-15.
• 17. Moher D, Liberati A, Tetzlaff J, Altman DG. Preferred reporting items for systematic reviews and meta-analyses: The PRISMA statement. Annals of Internal Medicine 2009;151(4):264-69.
• 18. Cohen L, Manion L, Morrison K. Research methods in education (8th Edition). Abingdon, Oxon; 2018, 532-533.
• 19. Dinçer S. Eğitim bilimlerinde uygulamalı meta-analiz (2. Baskı). Pegem Akademik Yayıncılık; 2014, 122.
• 20. Çimen M, Şahin B, Akbolat M, Işık O. A Study on Burnout and Job Satisfaction of Personnel Working in a Special Care Center. Acıbadem Üniversitesi Sağlık Bilimleri Dergisi 2012;3(1):21-31.
• 21. Meyer RM, Li A, Klaristenfeld J, Gold JI. Pediatric novice nurses: examining compassion fatigue as a mediator between stress exposure and compassion satisfaction, burnout, and job satisfaction. Journal of Pediatric Nursing 2015;30(1):174-83.
• 22. Rothstein HR, Sutton AJ, Borenstein M. Publication bias in meta-analysis: Prevention, Assessment and Adjustments. Wiley Online Library; 2005.
• 23. Heidari S, Parizad N, Goli R, Mam-Qaderi M, Hassanpour A. Job satisfaction and its relationship with burnout among nurses working in COVID-19 wards: A descriptive correlational study. Annals of Medicine and Surgery 2022;82:104591.
• 24. Visser MR, Smets EM, Oort FJ, De Haes HC. Stress, satisfaction and burnout among Dutch medical specialists. CMAJ 2003;168(3):271-75.
• 25. Jamal M, Baba VV. Job stress and burnout among Canadian managers and nurses: an empirical examination. Canadian Journal of Public Health 2000;91:454-58.
• 26. Jang TU, Choi EJ. Relationships between occupational stress, burnout and job satisfaction of physician assistants. Journal of Korean Public Health Nursing 2016;30(1):122-35.
• 27. Oliveira AD, Silva MT, Galvão TF, Lopes LC. The relationship between job satisfaction, burnout syndrome and depressive symptoms: An analysis of professionals in a teaching hospital in Brazil. Medicine 2018;97(49):e13364-e13364.
• 28. Özer Z, Bölüktaş PR. Effect of compassion level on burnout and job satisfaction in health personnel: Geriatric care center example. Sağlık Akademisyenleri Dergisi 2002;9(2):104-12.
• 29. Jennings BM. Work Stress and Burnout among Nurses: Role of the Work Environment and Working Conditions. In Patient Safety and Quality: An Evidence-Based Handbook for Nurses; Hughes, R.G., Ed.; Agency for Healthcare Research and Quality (US): Rockville, MD, USA, April 2008; Chapter 26. Available from: https://www.ncbi.nlm.nih.gov/books/NBK2668/; 11-12. Access Date: 22.09.2023
• 30. Pattnaik T, Rani S, Jitendra M. Work-life balance of health care workers in the new normal: A review of literature. Journal of Medicinal and Chemical Sciences 2022;5(1):42-54.
• 31. Oh YI, Kim H, Kim K. Factors Affecting Korean Physician Job Satisfaction. International Journal of Environmental Research and Public Health 2019;16(15):2714.
• 32. Skinner V, Madison J, Humphries JH. Job satisfaction of Australian nurses and midwives: A descriptive research study. The Australian Journal of Advanced Nursing 2012;29(4):19-27.
• 33. Kundak Z, Taş HÜ, Keleş A, Eğicioğlu H. Job satisfaction and motivation in nursing profession. Kocatepe Medical Journal 2015;16(1):1-10.
• 34. Chang E, Cohen J, Koethe B, Smith K, Bir A. Measuring job satisfaction among healthcare staff in the United States: a confirmatory factor analysis of the Satisfaction of Employees in Health Care (SEHC) survey. International Journal for Quality in Health Care 2017;29(2):262-68.
• 35. Daştan İ, Çetinkaya V. Comparing Health Systems, Health Expenditures and Health Indicators in OECD Countries and Turkey. SGD-Sosyal Güvenlik Dergisi 2015;5(1):104-34.
• 36. Tengilimoğlu D, Sur H, Zekioğlu A. Sağlık Sistemlerine Giriş. In: Tengilimoğlu D, Öztürk Z, (Eds) Karşılaştırmalı Sağlık Sistemleri. 1st edition, Ankara: Nobel Akademik Yayıncılık; 2021, 3-4.

Toplam 36 adet kaynakça vardır.

Ayrıntılar

Kaynak Göster

Download or read online: Click here