Evaluation of Technology-Based Sustainable Practices in Logistics Service Providers by Content Analysis and SWARA Method

Yıl 2024, Cilt: 58 Sayı: 3, 359 – 374, 22.07.2024

Bihter Karagöz , Berna Çağlar

https://doi.org/10.51551/verimlilik.1349615

Öz

Purpose: The purpose of this study is to evaluate the potential of sustainability-related activities of Fourth Party Logistics (4PL) service providers and their technologically based solutions.
Methodology: It aims to evaluate alternative approaches and measure the relative importance of the technology solutions preferred by 4PL service providers within the context of sustainability efforts, first by content analysis and then by using SWARA method, in order to assess the technologically based solutions and sustainability potentials of 4PL service providers.
Findings: The information on the websites was therefore assembled in light of the data obtained, and a situation assessment was made. In the context of this study, it has been found that “Data-Driven Decision Making” possesses the highest level of significance among technology-based sustainable practices. “Vehicle Tracking Systems Technology”, on the other hand, has been ranked as having the least amount of significance.
Originality: This research evaluates digital sustainable activities on 4PL enterprises, in contrast to earlier studies. We can therefore learn more about how contemporary technology and sustainable practices converge in the logistics sector by examining the effects of digital sustainable activities on 4PL enterprises.

Anahtar Kelimeler

Fourth-Party Logistics (4PL), Sustainability, Technology

Kaynakça

  • Aylak, B.L., Kayıkcı, Y. and Taş, M.A. (2020). “Türkiye’de Lojistik Sektöründe Faaliyet Gösteren Işletmelerin Dijital Trendlerinin Incelenmesi”, Yaşar Üniversitesi E-Dergisi, 15(57), 98-116.
  • Banger, G. (2018a). “Endüstri 4.0 Ekstra”, 2. Baskı, Dorlion Yayınları, Ankara.
  • Banger, G. (2018b). “Endüstri 4.0 ve Akıllı İşletme”, 2. Baskı, Dorlion Yayınları, Ankara.
  • Bilgiç, E., Türkmenoğlu, M.A. and Koçak, A. (2020). “Dijitalleşmenin Lojistik Yönetimi Bağlamında Incelenmesi”, Akademik İzdüşüm Dergisi, 5(1), 56-69.
  • Borgi, T., Zoghlami, N. and Abed, M., (2017). “Big Data for Transport and Logistics: A Review”, 2017 International Conference on Advanced Systems and Electric Technologies (IC_ASET), Hammamet, Tunisia, 44-49.
  • Boschian, V. and Paganelli, P. (2016). “Business Models for Advanced ICT in Logistics”, Sustainable Logistics and Supply Chains: Innovations and Integral Approaches, 15-51.
  • Çakılcı, C. and Öztürkoğlu, Y. (2021). “Yeni Dijital Çağ Yaklaşımı ile Lojistik Sektöründe Yenilikçi Çözümler”, Journal of Business in The Digital Age, 4(1), 65-75.
  • Dey, A., LaGuardia, P. and Srinivasan, M. (2011). “Building Sustainability in Logistics Operations: A Research Agenda”, Management Research Review, 34(11), 1237-1259.
  • Dfreight, (2022). “How Data Analytics Can Help Improve Your Supply Chain”, https://dfreight.org/blog/data-analytics-to-improve-supply-chain/, (Erişim Tarihi: 20.07.2023).
  • Dmitriev, A.V. and Plastunyak, I.A. (2019). “Integrated Digital Platforms for Development of Transport and Logistics Services”, International Conference on Digital Technologies in Logistics and Infrastructure (ICDTLI 2019), 136-141, Atlantis Press.
  • Ecer, F. (2020). “Çok Kriterli Karar Verme – Geçmişten Günümüze Kapsamlı Bir Yaklaşım”, Seçkin Yayıncılık, Ankara.
  • Gedik, Y. (2021). “Endüstri 4.0 Teknolojilerinin ve Endüstri 4.0’ın Üretim ve Tedarik Zinciri Kapsamındaki Etkileri: Teorik Bir Çerçeve”, Journal of Emerging Economies and Policy, 6(1), 248-264.
  • Giusti, R., Manerba, D., Bruno, G. and Tadei, R. (2019). “Synchromodal Logistics: An Overview of Critical Success Factors, Enabling Technologies, and Open Research Issues”, Transportation Research Part E: Logistics and Transportation Review, 129, 92-110.
  • Goel, R. and Gupta, P. (2020). “Robotics and Industry 4.0” A Roadmap to Industry 4.0: Smart Production, Sharp Business and Sustainable Development. Advances in Science, Technology & Innovation, (Editors: Nayyar, A., Kumar, A.). Springer, Cham.
  • Gruchmann, T., Melkonyan, A. and Krumme, K. (2018). “Logistics Business Transformation for Sustainability: Assessing the Role of the Lead Sustainability Service Provider (6PL)”, Logistics, 2(4), 25.
  • Hawkins, A. (2022). “4PL Technology in Industry 4.0”. https://www.extensiv.com/blog/industry-4.0-and-the-rise-of-4pls, (Erişim Tarihi: 18.07.2023).
  • Henke, M., Besenfelder, C., Kaczmarek, S. and Fiolka, M. (2020). “A Vision of Digitalization in Supply Chain Management and Logistics”, Proceedings of the Conference on Production Systems and Logistics: CPSL 2020. Publish-Ing, Hannover.
  • Hopkins J. and Hawking P. (2018). “Big Data Analytics and IoT in Logistics: A Case Study”, The International Journal of Logistics Management, 29(2), 575-591.
  • Karvela, P., Kopanaki, E. and Georgopoulos, N. (2015). “Supply Chain Agility through Cloud Computing Technologies”, Proceedings of the Annual International Conference on Business, Marketing and Management, University of Oxford, Oxford, UK, 141-151.
  • Kayikci, Y. (2018). “Sustainability Impact of Digitization in Logistics”. Procedia Manufacturing, 21, 782-789. Lampropoulos, G., Siakas, K. and Anastasiadis, T. (2019). “Internet of Things in The Context of Industry 4.0: An Overview”, International Journal of Entrepreneurial Knowledge, 7(1), 4-19.
  • Lee, J., Davari, H., Singh, J. and Pandhare, V. (2018). “Industrial Artificial Intelligence for Industry 4.0-bBased Manufacturing Systems”, Manufacturing Letters, 18, 20-23.
  • Macaulay J., Buckalew L. and Chung G., (2015). “Internet of Things in Logistics Use Cases for the Logistics Industry”, DHL Customer Solutions & Innovation, Germany.
  • Mageto, J. (2022). “Current and Future Trends of Information Technology and Sustainability in Logistics Outsourcing”, Sustainability, 14(13), 7641.
  • Matyushenko, I., Berenda, S., Shtal, T. and Grigorova-Berenda, L. (2019). “Logistics and Transport in Industry 4.0: Perspective for Ukraine”, SHS Web of Conferences, 67, 03008.
  • Mehmann, J. and Teuteberg, F. (2016). The Fourth-Party Logistics Service Provider Approach to Support Sustainable Development Goals in Transportation–A Case Study of the German Agricultural Bulk Logistics Sector”, Journal of Cleaner Production, 126, 382-393.
  • Miscevic, G., Tijan, E., Žgaljić, D. and Jardas, M. (2018). “Emerging Trends in E-Logistics”, 41st International Convention on Information and Communication Technology, Electronics and Microelectronics (MIPRO), 1353-1358. DOI:10.23919/MIPRO.2018.8400244
  • Nowodziński, P. (2014). “Strategic Dimensions of Fourth Party Logistics”. Advanced Logistic Systems, 4, 114-122. Ormanov, V. (2021). “Impact of Mobility Solutions on Logistics Services”. Bachelor’s Thesis, Tampere University of Applied Sciences, Tampere, Finland.
  • Parhi, S., Joshi, K., Gunasekaran, A. and Sethuraman, K. (2022). “Reflecting on an Empirical Study of the Digitalization Initiatives for Sustainability on Logistics: The Concept of Sustainable Logistics 4.0”, Cleaner Logistics and Supply Chain, 4, 100058.
  • Puică, E. (2020). “Cloud Computing in Supply Chain Management and Economic, Environmental and Social Impact Analysis”, Informatica Economică, 24(4), 41-54.
  • Remondino, M. and Zanin, A. (2022). “Logistics and Agri-Food: Digitization to Increase Competitive Advantage and Sustainability. Literature Review and The Case of Italy”, Sustainability, 14(2), 787.
  • Roseburgough, J. (2023). “WarehouseQuote”, https://www.warehousequote.com/resources/3pl-vs-4pl/, (Erişim Tarihi: 22.07.2023).
  • Saparbaevna, A.Z., Dilfuza, U., Raxmatullayevich, R.R. and Soyibovich, M.A. (2021). Digital Logistics as a Factor of Increasing the Volume and Quality of Transport Services. Revista Geintec-Gestao Inovacao E Tecnologias, 11(4), 2088-2096.
  • Sharakhin, P.S., Levchenko, A.V. and Renzhin, D.A. (2021). “Comparing Efficiency of Outsourcing or Insourcing Digital Logistics in Supply Chain Management”. 2021 International Conference on Quality Management, Transport and Information Security, Information Technologies (IT&QM&IS), IEEE, 716-718.
  • Sharma, J. (2018). “Industry 4.0 Effects Logistics 4.0”. https://www.ioscm.com/blog/industry-4-0-effects-logistics-4-0/, (Erişim Tarihi: 19.07.2023).
  • Singhdong, P., Suthiwartnarueput, K. and Pornchaiwiseskul, P. (2021). “Factors Influencing Digital Transformation of Logistics Service Providers: A Case Study in Thailand”. The Journal of Asian Finance, Economics and Business, 8(5), 241-251.
  • Sony, M. and Naik, S. (2020). “Key Ingredients for Evaluating Industry 4.0 Readiness for Organizations: A Literature Review”, Benchmarking: An International Journal, 27(7), 2213-2232.
  • Stanujkic, D., Karabasevic, D. and Zavadskas, E. K. (2015). “A Framework for The Selection of a Packaging Design Based on The SWARA method”, Engineering Economics, 26(2), 181-187.
  • Taha, E., Tokur, İ. and Akar, H. (2017). “Endüstri 4.0 ve Geleceğin Lojistiği 2017 Lojistik Sektör Raporu”, MUSIAD, Mavi Ofset, İstanbul.
  • Woschank, M., Kaiblinger, A. and Miklautsch, P. (2021). Digitalization in Industrial Logistics: Contemporary Evidence and Future Directions”, Proceedings of the International Conference on Industrial Engineering and Operations Management, 1322-1333.
  • Xiu, X. and Zheng, J. (2010). “Study of Integrated Information Platform of 4PL Based on Collaborative Environment”, 2nd Conference on Environmental Science and Information Application Technology ESIAT, 690-693, DOI:10.1109/ESIAT. 2010.5567220. 2010
  • Yang, C.S. and Lin, M.S.M. (2023). “The Impact of Digitalization and Digital Logistics Platform Adoption on Organizational Performance in Maritime Logistics of Taiwan”, Maritime Policy & Management, 1-18, DOI: 10.1080/03088839.2023.2234911
  • Zhang, L., Gong, T. and Tong, Y. (2023). “The Impact of Digital Logistics under the Big Environment of Economy”, Plos one, 18(4), e0283613.
  • Zurek, J. (2014). “E-Commerce Influence on Changes in Logistics Processes”, LogForum, 11(2), 129-138.

İçerik Analizi ve SWARA Yöntemi ile Lojistik Hizmet Sağlayıcılarında Teknoloji Tabanlı Sürdürülebilir Uygulamaların Değerlendirilmesi

Yıl 2024, Cilt: 58 Sayı: 3, 359 – 374, 22.07.2024

Bihter Karagöz , Berna Çağlar

https://doi.org/10.51551/verimlilik.1349615

Öz

Amaç: Bu çalışmanın amacı, Dördüncü Taraf Lojistik (4PL) hizmet sağlayıcılarının sürdürülebilirlik ile ilgili faaliyetlerinin potansiyellerini ve teknolojik temelli çözümleri açısından değerlendirmektir.
Yöntem: Bu çalışmada, 4PL hizmet sağlayıcılarının teknolojik temelli çözümlerini ve sürdürülebilirlik potansiyellerini değerlendirmek amacıyla, önce içerik analizi ve ardından SWARA yöntemi kullanılarak, sürdürülebilirlik çabaları bağlamında 4PL hizmet sağlayıcıları tarafından tercih edilen teknoloji çözümlerinin göreceli önemini ölçmeyi ve alternatif yaklaşımları değerlendirmeyi amaçlamaktadır.
Bulgular: Araştırma sonucunda 4PL hizmet sağlayıcılarının internet sitelerinden elde edilen veriler bir araya getirilmiş ve bir durum değerlendirmesi yapılmıştır. Bu çalışma kapsamında, teknoloji tabanlı sürdürülebilir uygulamalar arasında “Veri Odaklı Karar Verme”nin en yüksek anlamlılık düzeyine sahip olduğu tespit edilmiştir. “Araç Takip Sistemleri Teknolojisi” ise en az öneme sahip teknoloji olarak sıralanmıştır.
Özgünlük: Daha önceki çalışmalardan farklı olarak; bu çalışmada dijital sürdürülebilir faaliyetler 4PL işletmeler üzerinde araştırılmıştır. Böylelikle, dijital sürdürülebilir faaliyetlerin 4PL (Dördüncü Parti Lojistik) işletmeleri üzerindeki etkisinin araştırılması, modern teknoloji ve sürdürülebilirlik uygulamalarının lojistik sektöründe nasıl kesiştiğini anlamamıza katkıda bulunmaktadır.

Anahtar Kelimeler

Dördüncü Taraf Lojistik (4PL), Sürdürülebilirlik, Teknoloji

Kaynakça

  • Aylak, B.L., Kayıkcı, Y. and Taş, M.A. (2020). “Türkiye’de Lojistik Sektöründe Faaliyet Gösteren Işletmelerin Dijital Trendlerinin Incelenmesi”, Yaşar Üniversitesi E-Dergisi, 15(57), 98-116.
  • Banger, G. (2018a). “Endüstri 4.0 Ekstra”, 2. Baskı, Dorlion Yayınları, Ankara.
  • Banger, G. (2018b). “Endüstri 4.0 ve Akıllı İşletme”, 2. Baskı, Dorlion Yayınları, Ankara.
  • Bilgiç, E., Türkmenoğlu, M.A. and Koçak, A. (2020). “Dijitalleşmenin Lojistik Yönetimi Bağlamında Incelenmesi”, Akademik İzdüşüm Dergisi, 5(1), 56-69.
  • Borgi, T., Zoghlami, N. and Abed, M., (2017). “Big Data for Transport and Logistics: A Review”, 2017 International Conference on Advanced Systems and Electric Technologies (IC_ASET), Hammamet, Tunisia, 44-49.
  • Boschian, V. and Paganelli, P. (2016). “Business Models for Advanced ICT in Logistics”, Sustainable Logistics and Supply Chains: Innovations and Integral Approaches, 15-51.
  • Çakılcı, C. and Öztürkoğlu, Y. (2021). “Yeni Dijital Çağ Yaklaşımı ile Lojistik Sektöründe Yenilikçi Çözümler”, Journal of Business in The Digital Age, 4(1), 65-75.
  • Dey, A., LaGuardia, P. and Srinivasan, M. (2011). “Building Sustainability in Logistics Operations: A Research Agenda”, Management Research Review, 34(11), 1237-1259.
  • Dfreight, (2022). “How Data Analytics Can Help Improve Your Supply Chain”, https://dfreight.org/blog/data-analytics-to-improve-supply-chain/, (Erişim Tarihi: 20.07.2023).
  • Dmitriev, A.V. and Plastunyak, I.A. (2019). “Integrated Digital Platforms for Development of Transport and Logistics Services”, International Conference on Digital Technologies in Logistics and Infrastructure (ICDTLI 2019), 136-141, Atlantis Press.
  • Ecer, F. (2020). “Çok Kriterli Karar Verme – Geçmişten Günümüze Kapsamlı Bir Yaklaşım”, Seçkin Yayıncılık, Ankara.
  • Gedik, Y. (2021). “Endüstri 4.0 Teknolojilerinin ve Endüstri 4.0’ın Üretim ve Tedarik Zinciri Kapsamındaki Etkileri: Teorik Bir Çerçeve”, Journal of Emerging Economies and Policy, 6(1), 248-264.
  • Giusti, R., Manerba, D., Bruno, G. and Tadei, R. (2019). “Synchromodal Logistics: An Overview of Critical Success Factors, Enabling Technologies, and Open Research Issues”, Transportation Research Part E: Logistics and Transportation Review, 129, 92-110.
  • Goel, R. and Gupta, P. (2020). “Robotics and Industry 4.0” A Roadmap to Industry 4.0: Smart Production, Sharp Business and Sustainable Development. Advances in Science, Technology & Innovation, (Editors: Nayyar, A., Kumar, A.). Springer, Cham.
  • Gruchmann, T., Melkonyan, A. and Krumme, K. (2018). “Logistics Business Transformation for Sustainability: Assessing the Role of the Lead Sustainability Service Provider (6PL)”, Logistics, 2(4), 25.
  • Hawkins, A. (2022). “4PL Technology in Industry 4.0”. https://www.extensiv.com/blog/industry-4.0-and-the-rise-of-4pls, (Erişim Tarihi: 18.07.2023).
  • Henke, M., Besenfelder, C., Kaczmarek, S. and Fiolka, M. (2020). “A Vision of Digitalization in Supply Chain Management and Logistics”, Proceedings of the Conference on Production Systems and Logistics: CPSL 2020. Publish-Ing, Hannover.
  • Hopkins J. and Hawking P. (2018). “Big Data Analytics and IoT in Logistics: A Case Study”, The International Journal of Logistics Management, 29(2), 575-591.
  • Karvela, P., Kopanaki, E. and Georgopoulos, N. (2015). “Supply Chain Agility through Cloud Computing Technologies”, Proceedings of the Annual International Conference on Business, Marketing and Management, University of Oxford, Oxford, UK, 141-151.
  • Kayikci, Y. (2018). “Sustainability Impact of Digitization in Logistics”. Procedia Manufacturing, 21, 782-789. Lampropoulos, G., Siakas, K. and Anastasiadis, T. (2019). “Internet of Things in The Context of Industry 4.0: An Overview”, International Journal of Entrepreneurial Knowledge, 7(1), 4-19.
  • Lee, J., Davari, H., Singh, J. and Pandhare, V. (2018). “Industrial Artificial Intelligence for Industry 4.0-bBased Manufacturing Systems”, Manufacturing Letters, 18, 20-23.
  • Macaulay J., Buckalew L. and Chung G., (2015). “Internet of Things in Logistics Use Cases for the Logistics Industry”, DHL Customer Solutions & Innovation, Germany.
  • Mageto, J. (2022). “Current and Future Trends of Information Technology and Sustainability in Logistics Outsourcing”, Sustainability, 14(13), 7641.
  • Matyushenko, I., Berenda, S., Shtal, T. and Grigorova-Berenda, L. (2019). “Logistics and Transport in Industry 4.0: Perspective for Ukraine”, SHS Web of Conferences, 67, 03008.
  • Mehmann, J. and Teuteberg, F. (2016). The Fourth-Party Logistics Service Provider Approach to Support Sustainable Development Goals in Transportation–A Case Study of the German Agricultural Bulk Logistics Sector”, Journal of Cleaner Production, 126, 382-393.
  • Miscevic, G., Tijan, E., Žgaljić, D. and Jardas, M. (2018). “Emerging Trends in E-Logistics”, 41st International Convention on Information and Communication Technology, Electronics and Microelectronics (MIPRO), 1353-1358. DOI:10.23919/MIPRO.2018.8400244
  • Nowodziński, P. (2014). “Strategic Dimensions of Fourth Party Logistics”. Advanced Logistic Systems, 4, 114-122. Ormanov, V. (2021). “Impact of Mobility Solutions on Logistics Services”. Bachelor’s Thesis, Tampere University of Applied Sciences, Tampere, Finland.
  • Parhi, S., Joshi, K., Gunasekaran, A. and Sethuraman, K. (2022). “Reflecting on an Empirical Study of the Digitalization Initiatives for Sustainability on Logistics: The Concept of Sustainable Logistics 4.0”, Cleaner Logistics and Supply Chain, 4, 100058.
  • Puică, E. (2020). “Cloud Computing in Supply Chain Management and Economic, Environmental and Social Impact Analysis”, Informatica Economică, 24(4), 41-54.
  • Remondino, M. and Zanin, A. (2022). “Logistics and Agri-Food: Digitization to Increase Competitive Advantage and Sustainability. Literature Review and The Case of Italy”, Sustainability, 14(2), 787.
  • Roseburgough, J. (2023). “WarehouseQuote”, https://www.warehousequote.com/resources/3pl-vs-4pl/, (Erişim Tarihi: 22.07.2023).
  • Saparbaevna, A.Z., Dilfuza, U., Raxmatullayevich, R.R. and Soyibovich, M.A. (2021). Digital Logistics as a Factor of Increasing the Volume and Quality of Transport Services. Revista Geintec-Gestao Inovacao E Tecnologias, 11(4), 2088-2096.
  • Sharakhin, P.S., Levchenko, A.V. and Renzhin, D.A. (2021). “Comparing Efficiency of Outsourcing or Insourcing Digital Logistics in Supply Chain Management”. 2021 International Conference on Quality Management, Transport and Information Security, Information Technologies (IT&QM&IS), IEEE, 716-718.
  • Sharma, J. (2018). “Industry 4.0 Effects Logistics 4.0”. https://www.ioscm.com/blog/industry-4-0-effects-logistics-4-0/, (Erişim Tarihi: 19.07.2023).
  • Singhdong, P., Suthiwartnarueput, K. and Pornchaiwiseskul, P. (2021). “Factors Influencing Digital Transformation of Logistics Service Providers: A Case Study in Thailand”. The Journal of Asian Finance, Economics and Business, 8(5), 241-251.
  • Sony, M. and Naik, S. (2020). “Key Ingredients for Evaluating Industry 4.0 Readiness for Organizations: A Literature Review”, Benchmarking: An International Journal, 27(7), 2213-2232.
  • Stanujkic, D., Karabasevic, D. and Zavadskas, E. K. (2015). “A Framework for The Selection of a Packaging Design Based on The SWARA method”, Engineering Economics, 26(2), 181-187.
  • Taha, E., Tokur, İ. and Akar, H. (2017). “Endüstri 4.0 ve Geleceğin Lojistiği 2017 Lojistik Sektör Raporu”, MUSIAD, Mavi Ofset, İstanbul.
  • Woschank, M., Kaiblinger, A. and Miklautsch, P. (2021). Digitalization in Industrial Logistics: Contemporary Evidence and Future Directions”, Proceedings of the International Conference on Industrial Engineering and Operations Management, 1322-1333.
  • Xiu, X. and Zheng, J. (2010). “Study of Integrated Information Platform of 4PL Based on Collaborative Environment”, 2nd Conference on Environmental Science and Information Application Technology ESIAT, 690-693, DOI:10.1109/ESIAT. 2010.5567220. 2010
  • Yang, C.S. and Lin, M.S.M. (2023). “The Impact of Digitalization and Digital Logistics Platform Adoption on Organizational Performance in Maritime Logistics of Taiwan”, Maritime Policy & Management, 1-18, DOI: 10.1080/03088839.2023.2234911
  • Zhang, L., Gong, T. and Tong, Y. (2023). “The Impact of Digital Logistics under the Big Environment of Economy”, Plos one, 18(4), e0283613.
  • Zurek, J. (2014). “E-Commerce Influence on Changes in Logistics Processes”, LogForum, 11(2), 129-138.

Toplam 43 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular Tedarik Zinciri Yönetimi
BölümAraştırma Makalesi
Yazarlar

Bihter Karagöz ISTANBUL AREL UNIVERSITY 0000-0002-3966-1901 Türkiye

Berna Çağlar BAŞKENT UNIVERSITY 0000-0002-6963-2992 Türkiye

Yayımlanma Tarihi22 Temmuz 2024
Gönderilme Tarihi24 Ağustos 2023
Yayımlandığı Sayı Yıl 2024 Cilt: 58 Sayı: 3

Kaynak Göster

APAKaragöz, B., & Çağlar, B. (2024). Evaluation of Technology-Based Sustainable Practices in Logistics Service Providers by Content Analysis and SWARA Method. Verimlilik Dergisi, 58(3), 359-374. https://doi.org/10.51551/verimlilik.1349615

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